Customer Care

Shipping and Returns

 

 

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Shipping Rates & Methods

Cosmedix shipping is limited to the United States at this time. Orders are shipped Monday through Friday only, excluding federal holidays in the United States. Most orders shipped via Ground Service are processed and shipped in 1–2 business days, depending on product availability. Overnight and 2nd Day orders placed by 11:00 a.m. EST will be processed and shipped the same day, depending on product availability. Orders placed after 11:00 a.m. EST will be processed and shipped the next business day. Overnight and 2nd Day Service are not available for shipments to Military APO/FPO, P.O. Boxes, and some locations in Alaska, Hawaii, and US territories. Please note that we're not responsible for lost or stolen packages, so please be sure to choose a secure delivery location.


*COSMEDIX monitors account activity and reserves the right to refuse returns based on order or returns behavior.


Shipping Details
(All rates shown in US Dollars. Cosmedix is not responsible for exchange rate fluctuations.)
Shipping Method Rate Delivery Time Carrier
Ground $6.95 3-5 Business Days (note: West Coast customers may experience longer arrival times due to shipping delays) US Ground
Ground Orders $99+ FREE 3-5 Business Days (note: West Coast customers may experience longer arrival times due to shipping delays) US Ground
2nd Day Weight-based 2-3 Business Days FedEx 2nd Day
Overnight or Next Day Weight-based 1-2 Business Days FedEx Standard Overnight


*Direct Duty Paid (DDP) or Door to Door flat rate includes customs clearance and duties.